They are crooks, cheaters.. I want to hang them up! I used their connection for 1.5 year out of no choice... Every Saturday without fail, my internet used to stop working and then it would be up only on a Tuesday or later. When I call to register a complaint they would say " our technical person would get back to you" and nobody used to get back to you till you call atleast 3 times more.
So much that once they asked my husband to go to a internet cafe to email hathway customer care about the complaint :( Horrible. And now I am off it... I shifted my residence and I have an Airtel connection. It has been a month since we moved that nobody came to collect the modem and refund me an amount of Rs. 1000/- which was said to be refundable.
Please please knock these hathways guys out of Bangalore...