GTPL -NOT EVEN READY TO REFUND FOR DISCONNECTED SERVICE
My username - sjmodi
since 26 jul 2015- my internet is not working.
tried to resolve several times- but all in vein.
custmer care, nodal officer, appalet authoritiy. all have same copy paste answer.
Even after disconnection not ready to refund.
Today on phone they said it is not possible to refund.
I am trying to find legal advice to fight agianst such stupid company.
Their technician attended falut in august 1 or 2nd and told that our company do not provide material. So if company has to do any expenses, will not attend. really cheap ISP
Few days back I got call from GTPL and flatly refused to pay refund for the unused connection. I paid 13000- for 15 months. I used 7 months- and now for 8 months they are not ready to refund. I used only less than half of the time.
No1 cheater company. They know that customers do not have time to fight. so they enjoy freedom.