Quick Warning: Do not hand over cheques to salespeople before you get connection.
I had a very bad experience with hathway. I applied for a new connection in Chembur, Mumbai. The sales person(Sandesh Salunke) came promptly and collected documents and cheque from me. He was in a hurry to meet his sales target and commited 3-4 days to set up a connection. My cheque was promptly encashed. There after, he stopped taking my calls.
When I tried calling the office, I got answers like the material is finished, we need more time. After 20 days of haggling, I was told that they cannot give me a connection. When I asked about my money, no one had a clear answer. Then I was told that I will get a refund in 45 WORKING DAYS(god knows what that means). I feel so cheated by this experience. I will not recommend hathway to anyone ever. Very difficult to trust such people. Please do not trust what they say. Insist on a connection before you pay them. Its a SCAM.