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India Plaza

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Summary

India Plaza
Madhu @madhubm
Feb 07, 2011 04:23 PM, 2637 Views
(Updated Feb 10, 2011)
The order that never came

I ordered 4 books online on Indiaplaza. The order hasn’t reached me even after 10 days. The site says it ships out order in 3 days. Both the website and me are based out of Bangalore. If it takes this long for a local order then God help the others.


I have spent more money on phone calls to their customer care than the order itself. I have no clue when it will get shipped. The customer care is rude and under-informed.


WILL NEVER shop on this website again.


-UPDATE-


The customer care takes thier own sweet time to respond to my ticket and finally when they do, they give me only half the information. I am updating this on 9th Feb’11. The status on my order(IN2801110125) still reads under progress and will be shipped by 4th Feb 2011.


-UPDATE ON 10th FEB-

(1)
Dear Madhu,The pending book from the order # IN2801110125 was shipped on 15th february by ICL couriers vide 11332155 and delivered on 16th february 2011. We have also shipped a free complimentary title as a token of apology for the delay from our end. I sincerely apologize for the delay and inconvenience caused to you.Regards,Team Indiaplaza.
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