I booked one Philips Mixer Grinder and a Prestige Microwave on 23.02.2008.I keep on following about the order through phone and e-mails.Only on 25.03.2008 the company delivered the Mixer Grinder. Subsequently they called me to say that they could not deliver the Microwave as it was out of stock.I fail to understand how the company come to know about the non availability of stocks only after more than one month.On 27.03.2008, when I again enquired about the status of the order they informed me that they will send me an e-mail requesting me to choose another product of same category.After three days they sent the e-mail.I have chosen another item and informed them about it through phone with instruction to refund me the excess amount.They promised to deliver the replacement within two days. ut till date the item is not delivered.
I request my dear friends not to purchase anything from Indiaplaza as they are playing with peoples money and time.They do not have any policy / timeframe regarding shipment and delivery of items.The customer Care representatives have a standard line of reply-" We will get in touch with the concerned department and get back to you within two days".Same is the case with their e-mail reply.Also they offer Discount Vouchers in the name of Gift Vouchers forcing you to keep shopping with them even though you do not want to shop from them.I sincerely suggest online shoppers to shop from reputed online shopping portals like indiatimes or futurebazaar rather than be fooled by portals like indiaplaza which does not have any policy other than playing with the valuable time and money of the common people.