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India Plaza

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India Plaza
May 01, 2009 01:15 PM, 2070 Views
(Updated May 16, 2009)
Poor Product, Poor Service, Poor Alphonso - PPP

Indiaplaza. is one of the most pathetic online sites I have ever been to for shopping in India. I procured 12 Organically grown A Grade Alphonso Mangoes and recieved the shipment containing One Mango less than promised and they hardly looked like Alphonso.


Leave aside Organic and A Grade. Unlike as promised, the Mangoes did not weigh close to 250 gms each, had a dishevelled skin blackened from few places and all mangoes were green in color rather than yellow. The magoes tasted like cheap Sindoori or Totapari I feel totally cheated paying 681 Rs for a stale bunch of 11 Mangoes!


I have raised the matter with India plaza support team but have not heard anything so far. Until then my sincere recommendation to all the net savvy shoppers is to stay away from this site. Its all into gimmicks, doesn’t honour what it displays in the site and the product also doesn’t match the specifications. As promised, here’s my further update - Indiaplaza customer care has been nice enough to refund the cost of mangoes in full. It took one email and two followups. It was certainly bettter than what I expected!

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Dear Manish,We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future.Please feel free to call us at 91-80-25208795 if you require any clarification.Warm regards,Manager - Customer Service,Team Indiaplaza.
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