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India Plaza

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India Plaza

Vishnu Kumar@timir12694885

Oct 19, 2011 01:58 PM, 1321 Views

Pathetic Indiaplaza

I heard Indiaplaza is known for its poor service, but tried myself unfortunately.

I ordered 12 Books, which Took 28 days to deliver, I missed my event.

They never come back to you even complaint is done

There customer care takes 30-40 minutes . keep saying you are caller number "Seventeen"

They show that you will get the points, but even after putting 2157/- order I didn’t get any money or cashback.

Avoid Indiaplaza. Use Flipkart or other services. FlipKart delivered all items within 3 days 3 times.

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Brand Response

Indiaplaza

Feb 23, 2012 (Updated Mar 15, 2012)

Dear Timir,We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. You can also write to us on sm@indiaplaza.in for complaint resolution.we are making some serious efforts to improve our product delivery & customer service. Most of our customers have appreciated the fact that over the time we are improving and providing a faster complaint resolution.Warm Regards,Team Indiaplaza.