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India Plaza

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India Plaza
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Anand P@itsanand
Sep 21, 2011 01:13 PM, 1952 Views
Worst customer Service in the industry

I ordered for a product on the 12th of Sept 2011 and they still have not dispatched it. Have tried calling the Cust Service dept on multiple occasions and have to hang on for at least 45 minutes to reach them. Also they don’t have a toll free number and have to pay for all the STD call charges if not from Bangalore. They have failed to respond to any of my query raised over their web site and have now blocked me from viewing my ’Ticket’ page. They promised a call back on the 15th of Sept and am still waiting for it. IndiaPlaza was recommended by CitiBank and will be giving my review to them soon.


My ticket number CNT135208640175051 still stays valid and unresolved. Shame on the website.


Anand

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Indiaplaza Deactivated
Dear Anand,Our sincere apologies for the inconvenience you had to face with us.Your order IN1209110113 has been dispatched on 4th Oct through first flight courier AWB no B11288658 and delivered on 7th Oct.We kindly request you to treat this case in isolation and provide us another opportunity to serve you better.We are making some serious efforts to improve our product delivery & customer service. Most of our customers have appreciated the fact that over the time we are improving and providing a faster complaint resolutionWarm Regards,Team Indiaplaza.
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