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India Plaza

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1.4

Summary

India Plaza
Jul 15, 2010 12:27 PM, 2786 Views
(Updated Jul 15, 2010)
All well that ends well

I chose indiaplaza because it was the only website I could easily find among those which offered international deliveries. I was absolutely sure that it’s not fake (as few people here have wrongly pointed out)Anyways. Ordering part was hassle free. The only part where I had to undergo some amount of frustration was when I could see my order "shipped" but it wasn’t delivered for a week and a half.Unwillingly, I had to raise a support request which took some time to get closed. ’


While I liked the process oriented approach of Indiaplaza guys, I believe that there was definitely a scope of improvement with the response time.Now the good part...I got hold of an email id of indiaplaza official (Gautham) from one of the forums which I ran into while reading reviews about the site (which I didn’t bother to do before ordering :P). The guy turned out to be very helpful and was positive in his response.


I also heard that he was kind enough to get in touch with the recipient in India and made sure that everything was perfect. So 5 stars for the post sales services and query resolution with a personal touch.


All in all it was a good experience, if not the greatest I had but I guess I can deal with, giving the guys a benefit of doubt ’coz now I am sure that my order will reach the destination eventually.


--Swapnilswap1712@gmail.com.

(1)
Dear Customer,We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on +91-80- 25208795.Warm Regards,Team Indiaplaza
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