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LetsBuy

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Summary

LetsBuy

Balasubramaniam R@beeplusplus

Feb 13, 2012 04:00 PM, 2419 Views

(Updated Feb 14, 2012)

Excellent Experience

To describe in one sentence about Letsbuy is. "Place the order and forget it". You no need to approach customer care for most of the time.

Have purchased few items in LetsBuy and my experience is excellent.

Philips DVD Player(Order#LSB-570119) LSB-574500. Faster dispatch and delivered by BlueDart.
Pen Drive, Thermometer and Samsung Mobile(Order#LSB-574500). Normal Speed Dispatch and Delivered by Aramex.
Pureit Autofill Water(Order#LSB-744732). Faster Dispatch and Delivered by BlueDart.
Alcatel OT-813D(Order#LSB-787781). Faster Dispatch and Delivered by BlueDart. One problem I experienced here is. I wanted to change the Shipment Address. Instead of Chennai, I preferred it to be delivered in Bangalore. So, I sent a mail very immediately after the order placement. But I got reply from Customer Care After 3 Days saying sorry it is dispacthed(by the time product is Delivered in Chennai). I needed to approach customer care only in this case; but they failed to keep me happy.

I am a over-spender and a gadget freak, I love to do online purchases. EMI facility offered by LetsBuy is fantastic; Just buy for 2500 INR and convert it as 6Month No Interest/Processing Fee EMI. All my orders were done in 6M EMIs. This EMI facility eased me a lot.

Regarding Website Design, Classification/Filtering Option in LetsBuy.Com is very normal and sometimes not useful; FlipKart stands best here and helps to compare and choose the best product for you.

One question for MouthShut / LetsBuy: Though my recommendation is "Yes" here, many people

have said "No". Then how come the recommended percent can be "81%"(Recommended by 81% members)?

Thanks

~Bala

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Brand Response

LetsBuy

Feb 13, 2012 04:42 PM

Dear Bala,We just wanted to send you a quick note and thank you for being a customer of Letsbuy.com. We love associating with you and are honored that you select us time and time again to be your preferred e-destination. Your continued support and suggestions have helped us grow into a better company. For that, we wanted to send you a special note thanking you.Also we are thankful to you for questioning about the recommendation part of Letsbuy. On this we would like to inform you that we are working hard to resolve the issues faced by our customers and are operating actively on Mouthshut to ensure that customers do not face these inconveniences again.Thank you so much. We look forward to continuing to serve you for years to come.Best Regards,Team Letsbuy