Bought a laptop battery after my laptop battery was giving no backup. After 10 days I neither received the battery nor any communication from their side and then after my mail they replied
We apologize for the delay in dispatching your product "HP 6 Cell colrab Battery " against the order # LSB-571982. We have forwarded the issue to our dispatch team and the needful will be done accordingly. All the information regarding the shipping details of your ordered products will be sent to you on your registered e-mail address for your convenience. For your reference the complaint no for the above mentioned concern is CC111130258 and you will be soon contacted for the further proceedings.
Again after for next 7 days there is no communication nor the battery arrived
Quoting the previous mail I mailed them to give the current status and they created another reference number and said order will be dispatched at high priority without mentioning reason for delay or status of previous complain
We would like to inform you that your order # LSB-571982 against the product"HP 6 Cell colrab Battery" has been confirmed. We apologize for the delay in your shipment; however we would like to inform you that your concern for shipment delay, has been forwarded to our appropriate department with the reference no.CC111132184 and will be dispatched at the highest priority.