We have recently been for a trip to Rajasthan(7 Nov-13 Nov’15) booked through MakeMyTrip holidays. But the experience would rate it to the worst of all I ever had.
Please do note that MakeMyTrip Holidays is nothing but a broker between you and Car Vendors and Hotels, charging you some good premium without having any control over the Car in which you travel and hotel you stay.
So basically you can avoid MakeMyTrip and book hotels through some renowned sites Booking.com. Car Rentals are in abundant atleast from the main cities and can be contacted through websites. Though MakeMyTrip guarantees you comfort and safe stay, but as none of the hotels or car are owned by them, its just air.
Worst experience of ours was with the car and the driver. We were 6 adults with 4 elderly persons. I had repeatedly asked for a 7+1 seater Innova, but what I got when landed at airpot was a 6+1 seater Innova which wasnt cleaned at all from the last trip. Later got to know that the Cab was from Hira Taxi of Delhi.
No doubt the driver’s driving was good, but we had to spent lots of time handling him and his intentions. For small additional distances, we had request him a lot. This was against what was told to me by MakeMyTrip that car can be used to travel anywhere within city limits as and when required. Most of the time he is seen finding ways to rip-off us by either taking to shops which were very expensive and drivers get commission when traveler’s buy’s stuffs or pushing guides whom he has contact with at those places.
Driver wasn’t at all aware of the routes and locations of the spots and we had to literally guide him with our gps. In fact he told us that he is not a guide but a driver.
It was height when the driver was caught red handed trying to get some valuables out of one purse when all of us walked to visit Ajmer Dargah Sherif. But as I was with 4 ladies(2 elderly) and 1 senior citizen, thought of keeping it low profile not to spoil rest of the journey. So all the claims of safe journey are just fake and have no credibility. After Pushkar had requested the driver for additional visit to Agra with one night stay. Though initially agreed for 4500 Rs, later while returning back he stopped in the middle of nowhere and says needs 6500 Rs. He know that two of us had to catch a flight the same evening and had no option but to resort to it. After lots of arguments and time spent, we finally had no option but to agree on this.
No doubt Hotels were ok. But when driver wasn’t able to get the way to one of the hotels, he repeatedly kept saying - he doesnt really know the routes to smaller hotels.
The trip was a spoiled one. I got many calls before the trip was confirmed and payment was made, but not a single call from MakeMyTrip after the first payment was made.
So, would suggest if you have some time to spare
go through the sites for travel itineraries. There are lots of online sites for this
plan your travel and major spots to see and activities to be done
Book hotels through some credible sites like Booking.com/Hotels.com