We have got horrible experience from makemytrip. We booked a BMI flight(operated by Air India) using makemytrip. Replies to queries are horrible. when I asked them to give BMI’s India number they give me."
BRITISH MIDLAND. R-22874721/22874725 FX-22874197 A-26829863 ." what is this number.any further queries were not answered. Flight was rescheduled to 7.10 am from 2.15am but we were not informed by makemytrip and my wife and kids have to suffer a lot. They ended up spending 5000 in the hotel. We wanted to do online check-in but we couldn’t do it. BMI asks us to contact makemytrip and makemytrip asks us to contact BMI. Hell lot of problems with makemytrip.
Will not use this website again in my life. Ended up spending ten times more and have to apply for extra leave while trying to save few bucks.