MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
We have abooking in a heritage haveli in Udaipur during the Christmas season. The website did not allow the booking to be made unless the entire amount was paid online. The hotel later informs us that makemytrip has one erbooked. The only way to reach them is through the call centre, who promise to arrange a call back but no calls are returned. Please do not book hotels that require the amount to be paid fully online through makemytrip. It is an Unresponsive company.