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Makemytrip

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3.8

Summary

Makemytrip
Feb 20, 2015 02:43 PM, 2254 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

poor / careless response/attitude

A Reference ID 150212-035246 has been assigned for your query. To enable us to serve you better you are requested not to change the subject line containing the Reference ID when replying to us. You can expect a reply from our end within 72 hours. However, sometimes it may take us longer to get back to you, owing to the nature of the query. If you have already made a booking and have not mentioned this on the email, we would request you to reply back on this email with the booking Id.


As part of our continuing efforts to make your travel more hassle-free, we provide you with a range of online services to manage your booking. Click here to manage your booking.


THIS was received 8 days back....I am yet to hear from them..what I wanted....

  1. Receipt for having received the payment.

  2. An explanation for not adhering to their commitment...on PAPER ....

Be careful & get to know really what you get before you make the payment. I am thinking of taking this issue to the consumer court.

Issue Resolved
(0)
Dear Akadur,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.Please be assured, we are getting a call back arranged from the concerned team and they will connect with an update shortly.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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