MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I had booked hotel through make my trip mobile app
Along with my family, and for some reason I had cancelled one room through app, the app says the hotel booking cancelled but you cannot get refund,
So I called customer care but it’s worst customer center they don’t know what they are doing, so at last I asked to continue my booking or refund the amount I payed, the customer care idiots told that neighther you can continue your booking not get your refund, it’s very much like cheating people with fake promises and loot money, so people beware it’s a cheating company