MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Never do any kind of bookings through MakeMyTrip. I booked bus tickets 3 weeks in advance through them and cancelled 30 minutes later since my requirement changed but got 50% deducted.
Their policies suck. In simple words I call this "Daylight Robbery". Even the hotel deals that they offer are not genuine. They hike up the actual rate and then offer discounts where you land up paying more than the actual price.