I booked four night stay in different hotels with make my trip a online portal for srinagar , Pahalgam & gulmarg. From 8th Aug ti 11 Aug 2009.
But really sorry to say that I had worst experience in booking of hotels & one house boat Golden Eagle(Valley Group of House boats.
I was informed while booking that to & fro ride to house boat is free. But whenI checked out and reached the shore I was asked to pay Rs100/- for the fare. The pillow covers were torn and the Bed sheets were not washed.
The break fast provided was only two Toasts and two cup of Tea .If that is the breakfast provided by your group. Then God may save customers.
Its really shameful on the part of Management of Makemytrip.com that they charge high rates from the customers by giving Four star rating to their hotel & house boats. But the services r absolutely below standard even of one star category hotels. I contacted the management but they never bothered to reply.
Any how I request Customers to give a second thought before booking with Make my Trip.com Portal.
Yours truly
Ramesh Kohli
c-337, Sector-10,
Noida.201301
Mob:9818077044
I AMM ATTACHING THE PROOF OF BOOKING.
Booking ID : IN0908B01743 Voucher No. : H-000046826
Booking Date : August 7, 2009 Voucher Date : August 7, 2009
Hotel/Service Provider Confirmation Number : Hotel Name : Valley Group Of Houseboat
Guest Name : Ramesh Kohli Hotel Address :
C/O Houseboat Dal Lake
Srinagar
SRINAGAR
INDIA
194-2403037
Check-In Date August 9, 2009 Check-Out Date August 10, 2009
Check-In Time 12 PM Check-Out Time : 12 PM