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Makemytrip

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Makemytrip

Aman deep@amanvikky

Jan 18, 2016 11:54 AM, 1686 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Not good experience

My current experience with make my trip is not so good,

I booked a hotel at mumbai from make my trip, they gave me 60% discount on rates that was wonderful but once I checked in hotel, I found that the images which are shown on wesbsites are different from the exact situation of the hotel. immeditaely I changed my hotel & bcoz of this I lost my 40% amount instead of 60%, bcoz that hotel was very bad

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Brand Response

MakeMyTrip

Jan 22, 2016 08:16 PM

Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care