I recently asked for a quotation for my Amarnath trip (3N4D) from Srinagar from MakeMyTrip. I have received very positive response and got a quick quotation with good price. My reference id is 120505-01619. The executive Mr Rajendra Negi asked me to confirm the trip as early as possible as they are offering the best price. When I tried to call him on the same day in 1 hour gap, surprisingly they did not respond. Even I confirmed my travel through email which they provided me in the quotation email. Even they did not bothor to respond to that email. Even I did not get any proper response to my SMS sent to his mobile number. I tried to reach him so many ways, after a lot of struggle, I could able to get in touch with him after 2 days. Of course we can expect the answer from them as usual like "Sorry sir, that offer is closed as it is for very limited time. So who should get the blame? Though the delay is from their side, they did not bother to arrange any other best price. I do not know what the customer support people are doing?
I think the company is giving them salaries just not to respond to emails? Even I send couple of requests to the customer support, but did not get any reply. I do not know how this travel agency got familiar. So friends, do not believe in this travel agency if they offer you best price. I concluded that they will give the good price just for sake of giving.. thats it.. nothing more than that.. But they do not confirm your travel with that best price. Very very bad Make My Trip. Friends, if you do not believe me, just find out my reference id I have provided 120505-01619. You can cross check with any of employees you know in MakeMyTrip.com.. then you will come to a conclusion.
BE AWARE of MAKEMYTRIP.COM.