MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
We had made a booking(ID- NH7003674862298) at THE WIND, MUNNAR and now with the outbreak of the NIPAH VIRUS in KERALA we decided to cancel the trip. Traveling with a one year old kid to a place which is at such risk doesnt seem sensible at all. We have been calling makemytrip since yesterday but so far they havent been of any help. They have just kept us waiting. The hotel is neither ready to refund full/part amount nor postpone the trip and makemytrip doesnt seem to have any authority to help us with the same. WE FEEL CHEATED! We have a genuine reason here for cancellation. Its not our fault. Dont think we would further transact with makemytrip in the future ever!