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Makemytrip

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Makemytrip
Nikita Nikki@NikitaNikki
May 27, 2016 12:16 AM, 2720 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

MakeMyTrip or direct Airlines website

Hi Guys,


So I recently was planning to visit my home town and was looking for a round trip from Pune to Hyderabad. As I wanted To stay more time at my home, I decided not to waste much time on travel. So, here enters makemytrip.com, I have heard so many positive reviews about them and now was the time to give it a try.


As, I was first time user of MMT I was given 400 off on my itinerary. I was booking Indigo flight for both sides. Even with the discount my trip cost came to 4200. I was quite happy, as it was not so expensive.


Just before paying the amount I thought lets check Indigo website. I opened the Indigo website and found the price of the ticket to be cheaper than MMT, convenience fee also less by Rs.50


Indigo didnot offer any discount to me, still the amount came around 3800. I was much excited that I saved 400Rs.


So, guys just think before you buy anything.

Issue Resolved
(0)
Dear NikitaNikki,Greetings from Make My Trip!Convenience fee is to cover the payment processing charges and costs that MakeMyTrip has to pay to the payment gateways/ banks on every online transaction, which costs were otherwise absorbed by MakeMyTrip. Such convenience fee is currently charged by all online travel agencies and many other companies who are doing online sales. Also, we are showing this fee clearly before the payment is being made by the customer along with reason. Hence you may appreciate that this is neither an inordinate cost nor a hidden charge levied on the customer.We thank you for contacting us. Assuring you best of our services.Team-MakeMyTrip Care
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