MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Make my trip may take the credit of being one of the pioneers of travel planning portals/ businesses in India. But looking at the quality & the ease of the services they have been offering somewhere brings desgrace to thsi title of them.
Make my trip always has been boasting of offering the best of the services, but if you will go forward & use their trip planning services, you will realize that they are failing at many places.
The team lacks sheer coordination at ground level, which is the very core of their business.
Also the price they are charging is way too high than the price in the market. If you will look up for other trip planners you will find Makemytrip’s prices are quite high.
From my end, I won’t be suggesting it.