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Makemytrip

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Makemytrip
Rishu Malhotra@mariyarishu
Apr 12, 2015 02:25 PM, 2380 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Makemytrip does not refund money at all

I had booked Flight Tickets from Jaipur to Bangalore on 17th september 2014, the amount of Rs. 11, 469 was double debited from my account. I have contacted my bank Union Bank of India and they have given me the proof of successful transaction to makemytrip.com.


Since then it has been more than 6 months and I have been contacting them by raising complaint online and sending them emails. They haven’t given any call back and keep on asking for more time and contacting my bank again and again. I am attaching the proof, if my complaint is not resolved by this week then I will have to take a legal action against the company.

Issue Resolved
(0)
Dear Mariyarishu,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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