MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I have planned multiple trips for my family with the help of MakeMyTrip.com. This has really helped me out to plan our holidays to beautiful yet unknown locations. Finding hotels, transportation and charting out a wonderful itenary is always a difficult task when we plan our vacation. But with the help of MakeMyTrip its quite simple.
We could choose from a wide range of options and chart things according to our budget and choice. Last year we went on a tour to Rajasthan. We landed at Jaipur where we were received by a nice gentleman who represented MakeMyTrip. He was a wonderful travel guide and a good driver too. We had hired a car and traveled to various places in that car with him. We went to Udaipur, Chittor, Mount Abu and all with him. He was very keen in introducing new things and specialities of each place we visited. He knew authentic restaurants and great shopping destinations too. This really helped us we might not have discovered these places without him. He was extremely polite and well behaved. Since we had a car hired through MakeMyTrip our journey was quite comfortable and hassle free.
They try to cover all places as per the itenary offered to us and also at a cheap rate. They provide us a lot of flexibility in terms of hotel bookings/ cancellations too. We can make cancellations of hotel even after we start our journey if we like to change our plans or decide the stay somewhere else. We reached a destination early before the said hotel check in time. So the hotel denied us the room. But when we complained at the customer care the officials took care of this issue. They spoke with the hotel and arranged the rooms.
Thus I am very happy with their services and it is very easy to book it from the website or mobile apps. Thanks for making our holidays so special and hassle free.