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I was promised a cashback by Makemytrip staff for purchasing international sector tickets using American Express card. This cashback was supposed to have happened in Nov 2011, that is, within 7 days of booking the ticket. The booking ID was IN1111B05260. Even after repeated follow ups over phone and email, it is still pending as of date and the staff are least helpful.
I booked another international ticket and paid through HDFC card on 14-Jan-12. The cashback promised was 4% within 7 days. Unfortunately, this cashback has also not taken place and the staff are least helpful in this regard, even though I have the "Royale" membership status on Makemytrip, which I think is another farce. There is no one to whom you can escalate your complaint !
I would never purchase any tickets from this website again and advise others to stay away from Makemytrip.