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Makemytrip

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Makemytrip
Vinay @vinaykumarvs
Apr 29, 2016 06:33 PM, 1722 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Bali & Singapore RS 54000 ( Wrong Commitment Only

Bali & Singapore RS 54000( Wrong Commitment Only ON WEBSITE NOT FOR REAL)


I have been traveling with MMT past 6 years, I have traveled more than 10 International Trips with family and friends, Today I feel MMt is the most Horrible Awful Service provider, I have attached Snapshot of conversation between MMT agent and me please find attachment.


After 20 days of mails finally company said They cant offer anything thing that package had hidden charges and they said its Agents mistake and they will look into it.


At the same time I wasted my 1 month waiting for them and now prices have shot up and I cannot go for a Vacation This Summer: COURTESY MAKEMYTRIP


I AM FILING A CASE IN CONSUMER FORUM, LOOKING FOR LEADS


These is the part of conversation said by MMT Agent


He says its a basic service


He said flight will stop over for 12 hours+Low Category Hotel+ Transfer


He says I have Designed it


He Asked me for screen shot of package I sent him


he said it not Bookable


He said rates have changed and he said he will get back


I am seriously really unhappy and I will take this to next level if I dont Find a genuine  reply It will post the same in a different platform


Please find attachments and nothing personal

Issue Resolved
(0)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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