MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I planned my first foreign trip with MakeMyTrip, and it was the worst experience of my life. The flight ticket I got was costly compared to other travel sites. Also, the hotel I booked was showing excellent on the site, and was also not good. The room was terrible and the staff were hell. They have no means to assist their guests. I could have saved my 5k per ticket using another platform. But I blindly trusted this site and regretted it later, so it's my humble request to everybody: please compare the hotel, tickets, and everything on the other platforms too before booking.