MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
My experience on their holiday package was bad. Right from pre holiday booking information, cancellation of number of days, lack of communication, poor attitude of tour managers, cancellation of itinerary without alternative, wastage of time doing nothing and poor booking of air flights when huge amount of time was spent waiting for kingfisher flights.
Don’t understand why the entire group was booked in inconvenient kingfisher flights even when the clients were willing to pay for convenience and comfort. In fact the premium tour booked by me had nothing premium about it.
Please don’t go by the TV advertisement. The tag line memories unlimited means you will have unlimited memories of bad arrangements and feeling foolish throughout the tour. MMT is not capable of handling making any trip memorable.