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I have booked a couple of tickets from Makemytrip. The promise a cashback when you book with some cards or banks. I got the first cashback when I booked with their mobile app. But after that cashback for 3 tickets seem to have been disappeared. The site is OK, but dont fall for the freebies thinking them to be ticket discount. You will most certainly not get it. I had even written a mail, but got only one automated response that they are looking into the issue.
Consider the cashback as just a way to entice you to book from makemytrip rather than other site. Next time I wont even bother with cash back and just go for whichever site is giving a better rate or deal.
One start for making a fool out of people.