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Makemytrip

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3.8

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Makemytrip

abhijeet tipnis@tipnisabhijeet

Feb 16, 2016 09:55 AM, 1523 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

No free room night on 4 booking at Makemytrip.com.

It is my experience sharing with you, I have bad opinion about the makemytrip .

I have done hotel booking more than 4 through makemytrip.com but it seems false commitment. " Get free room night on 4 bookings"

So My views don’t go on offer on website. It is for attraction of customer and nothing to fulfilling the commitments. I have tried several times to contact on their toll free number but there no person available at toll free number .

Regards

Abhijeet Tipnis

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Brand Response

MakeMyTrip

Feb 23, 2016 09:17 PM

Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care