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Makemytrip

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3.8

Summary

Makemytrip
Navita Bhat@ravinavi
Apr 11, 2016 01:02 PM, 2434 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Apr 11, 2016)
Reissue of tickets

Absolutely terrible experience with MakeMyTrip. A mere day away from date of departure, and I am yet to receive my revised e-ticket.


At this time, web check-in has already commenced. Utterly stressed out for the most trivial of reasons at the very start if what is supposed to be my holidays!


Unbelievable that in this day and age it would take more than 36 hours and 8 follow-up calls for a ticket to be reissued(still pending, please note!). Who would have thought that a simple flight booking could turn out to be so unimaginably arduous a task! Blatantly unhelpful customer service, highly disappointing!

Issue Resolved
(0)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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