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Makemytrip

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Summary

Makemytrip
Raj @rdilliraj
Aug 25, 2011 04:34 PM, 1291 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Sep 14, 2011)
One more victim - Makemytrip online booking

I’ve almost done my train booking in Makemytrip.com; after fund transfer from my account, their web server throwed an error

"We are not getting Referer URL because of improper submitting of the page."

Im not able to understand the error, but one thing is for sure, amount transferred . I lost 1400/-(I confirmed by logging into my account).:-(

No transaction reference numbers also . when I tried to call the customer care(CC) their CC supports only for Air booking/Hotel acco .

Wanted to share my experience and caution others also . will keep you updated.

14 Sep 2011

-

At last I got a mail from makemytrip team;

Dear Customer,

Greetings from MakeMyTrip.Com

For your Booking Confirmation  Number NR251295627934, your payment  status is  unconfirmed. This is for your information only and no action  is required on  your end.

In case any payment  has been deducted from your account/charged to your  card, the amount will be  automatically reversed and credited back to  your account/card within 7 working  days.

Please accept our sincere  apologies for the inconvenience caused.

Since this  happened due to a momentary technical error, we recommend you try making the booking  again.

Regards,

Team MakeMyTrip

India  Phone: 0124-4628765

India  Toll Free: 1800-103-8765(All Major Operators)

Regards,

Raj

Issue Resolved
(0)
Dear Rdilliraj,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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