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I have been a regular user of goibibo and I was very satisfied with goibibo . But on one such unfortunate day I decided to book my tickets from makemytrip.com. I was trying to avail an offer from HDFC bank and by mistake I entered a wrong code.
I assumed that if it was wrong , the website would give me an alert or pop-up, like others do eg goibibo. It didn’t give me any alert and I got my tickets booked without availing the offer . That was straight away loss of 700 bucks to me.
The website should have handled the wrong code in a different way. A simple human error cost me 700 bucks . In this era of such efficient technology , they should have atleast systems with minimal intelligence.
Worst first experience.
Thanks
anurag Tayal
Booking Id - NF2204130284012
Booking Id 2 - NF2204130283896