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Makemytrip

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Makemytrip
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romesh sapam@123456romesh
Apr 10, 2015 12:44 PM, 2931 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Apr 11, 2015)
Makemytrip don't know the meaning of Refund

Sir, On 3rd April I book 4 ticket at Indigo through makemytrip with booking reference no  NF7907143574447. Due to some problem I cancelled the ticket on 4th April which is 1 month ahead of my journey. Now one of their customer care name Aman Rajput mail me informing that they have called airline(csr)avinash and it is confirmed that my ticket is non refundable and non changeable.


My question to Makemytrip customer care is that in the eticket that I receive from them it is clearly mentioned under Itinerary and reservation detail as "Non-Stop Flight


Duration:0hr 45m


Refundable Fare".Mr Aman Rajput please explain me the meaning of this word Refundable fare or If you do not know it then pliz refer a Dictionary.Or remove the word refundable from your eticket. Ok

Issue Resolved
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MakeMyTrip
Dear 123456romesh,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that the booking you have shared is incorrect. Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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