Makemytrip.com guys promise you best services and try to hook you by accepting all your requests orally and by not putting down exactly what they orally agreed earlier.
When you point out the discrepancies they will again and again assure you of rectifying the mistake and make you pay up for the service.
In case if you pay up finally then you see the true color of the management guys supporting junior staff and putting the whole blame on you as if you accepted every terms and conditions.
Though you can show the proof of your email / oral communications they will never ever help you.
I had a very bad experience recently where in they charged me for a 2 room hotel accommodation in Dubai and gave a studio accommodation.
Overcharged and cheated with irresponsible non-cooperative management staff.I’m very much disappointed and frustrated.
It is better if you stay away from this online portal for anything!