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MMT has been the worst when it comes to service. Out of my 3 times of doing business, I have had bad experience for 2 times and I have decided not to do any business with them anymore.
I booked for sterling resorts yercaud through MMT and when I reached the resort there was no room ready and after fighting with resort I finally got the worst room available. MMT did not help me from beginning to end in spite of repeated calls for help. After coming back when I said I would take them to consumer court, they agreed to refund me half the money through vouchers which I can use for my next booking.
In second incidence, I booked Amazing Ladakh package for my parents and this time they didn’t send me invoice after payment and when I called their customer care, it repeatedly got disconnect or I got rude replies or fake promises saying they will ask the person who has made my booking to call me back. They are not even ready to send my flight tickets 3-4 days before trip date or help my parents get it from some person in Delhi. Customer care person are very rude and say its none of their headache.
Very unfriendly and not helpful attitude of theirs has made me decide not to do business with them ever again.