MakeMyTrip is a popular travel booking website that allows users to easily book flights, hotels, and holiday packages. The website has a simple and user-friendly interface, making it easy for users to navigate and book their travel arrangements. They also offer a mobile app for users to book travel on-the-go.
One of the key benefits of using MakeMyTrip is the wide range of options available to users. They offer flights from numerous airlines, as well as hotel bookings and holiday packages. This allows users to easily make all of their travel arrangements in one place.
MakeMyTrip also offers a rewards program for loyal customers called the MyTrip Rewards Program. This program allows users to earn points for every booking made on the website, which can then be redeemed for discounts on future bookings. This can be a great way for frequent travelers to save money on their travel expenses.
However, despite these benefits, MakeMyTrip does have some drawbacks. One of the biggest complaints from users is the customer service. Some users have reported difficulty getting in touch with customer service representatives or resolving issues with their bookings. Additionally, some users have reported issues with cancellations and refunds, which can be a frustrating experience.
Overall, MakeMyTrip can be a great option for those looking to book their travel arrangements online. The website offers a wide range of options and a rewards program for loyal customers. However, customers should be aware of the potential issues with customer service and cancellations/refunds when booking on the website.