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Makemytrip

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3.8

Summary

Makemytrip
santosh naidu@santoshsl
Nov 26, 2005 04:50 PM, 2930 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Nov 26, 2005)
MMT ... had no prob booking ticket

Read some negative review about MMT. But in my case the process was quite smooth.


No hassles, moreover the price they quoted was less than other travel agents offer book. Didn’t have any problem in online payment. So overall I found this site suitable for my need and would recommend using it.


Lately I have realized that the service of any organization/company can be gauzed by the way they deal with the customer’s problem. Here is all the essence lies. After going through the reviews I am sure that they don’t have proper customer/account/disaster management in place. One would be satisfied customer if every thing goes fine, like in my case.


There search mechanism was good and praiseworthy, at least better than other website. I checked the price with other site, with travel agents and other media and found MMT’s price as competitive one. But I have to see how they deal with the situation when things go wrong.


Going by my experience it is certain that I am going to recommend it.


.


-$@nto$h

(0)
Dear santoshsl,Thank you so much for sharing your experience with us. We're always here to help, and continuously looking for ways to improve our services. Your support means the world to us. Have a wonderful day!Warm regards Team-MakeMyTrip Care
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