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Makemytrip

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Makemytrip
wtf_123 @spoilmytrip
May 28, 2010 10:36 PM, 9822 Views

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Charismatic Kashmir with make my trip people

Alright so me and my family came across make my trip’s ad in the newspaper and we chose "Charismatic Kashmir" Package as the executive said its the best and paisa vasool. It includes Srinagar, Pagalgam and Gulmarg (and not Sonamarg) know why?? They want us to go there through our expense by telling the driver that we give you extra money if u take us there as we’re curious to know why they’ve not covered this place. Chaalu people!!


1st Day Srinagar..we roamed around the market with our expense and that was okay..2nd day Gulmarg which included in package went well. 3rd day it was Pahalgam so we thought why to be in Pahalgam for 2 days instead lets go to Sonamarg. The other people in our group agreed to it and we told the driver that we will pay him for that..That day we were supposed to check in a Hotel called Abbshar in Pahalgam somewhere in the Noon but as we headed towards Sonamarg we said we can only make it to Abbshar in the night and that was very well informed to the tour manager. As we went to Sonamarg we reached Pahalgam somewhere around 10 PM and we showed our voucher to the Receptionist and he started taking us to a Hotel called Good Luck infront of Abbshar which looked like a "khanddar aka bhooth bangla".


And we were taken aback and asked him where we were going, he said "Sir, this is our Hotel aswell and as Abbshar is full we will give rooms here and we were pretty surprised and it was 10 PM, we were so tired and irritated when he said that. We started arguing that if its mentioned in our make my trip plan that we will be provided rooms in Abbshar why u taking us to that Khandar? He said there are 20 families provided here from make my trip and they’re full and we asked him then why you people allotted for 22 families? we 2 families are extra kya? what the hell you people speaking? The Receptionist started saying I was on leave Sir its somebody else’s fault. Is it our fault that we approached make my trip people?


They kept us waiting in the Reception till 12 AM. We said we’re not going anywhere to the khandar, you give us room here or give us a letter that make my trip has a poor management. We somehow managed to get a letter from the tour manager and his signature and they gave us 2 small cottages. They said we will be given our rooms by tomorrow morning. Finally we slept off around 12 30 and we said we’re not going anywhere in the morning as we are sleeping late so get us a cab somewhere around 11 00 and we will go for sight seeing. I am damn sure that the rooms which were alloted for us were given to some outsiders who were not from make my trip because they get nice money out of it. The problem with us is we tend to adjust everywhere "ADJUST KARLENGE NA"<< So if u decide to choose make my trip get ready to sleep in a khandar or in different hotel which isnt alloted to you or drop going to Sonamarg even after going so far and not seeing it and regret later.


Our whole mood was spoilt the 3rd day and we just wanted to come back as soon as possible...


Courtesy spoilmytrip.com

Issue Resolved
(5)
Dear Spoilmytrip,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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