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Makemytrip

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4.0

Summary

Makemytrip
sunita @sidsu
Feb 14, 2013 02:36 PM, 1700 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

You end up paying Rs 150 extra per ticket

Makemytrip boasts of the lowest airline fares and claims to refund double the difference if overcharged. What it conveniently fails to inform you anywhere/anytime that you will be paying a "convenience fee" of Rs 150 for every ticket booked irrespective of your mode of payment.


Your grand total will keep displaying only the price of the ticket even on the last page and you will discover this fleecing tactics only once the deduction is made. No such warning is given to you anywhere on the site.


However no such charges are incurred if you book directly on airline sites. This fee does not give you any additional service either so unless you want to be fleeced DO NOT book on this site.

Issue Resolved
(0)
Dear Sidsu,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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