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Makemytrip

Niveditha Kainiyil@kn1000niva

Dec 07, 2017 04:28 PM, 1819 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Dont book hotels through make my trip website

Hello Friends,

I have booked a room in Raddison atria Banglore through Make my trip, and paid full amount through their website

Booked room On 14/11/2017 to15/11/2017, Unfortunately I have to cancel the room becasue of my health condition .

so I cancelled the room on 10/11/2017 . till now I didnt receive the refund from them.

I ahve alreday mailled to the Hotel, they informed only make my trip I can get the amount.

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MakeMyTrip

Dec 08, 2017 11:49 AM

Dear kn1000niva,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.In reference to your concern, we request you to please provide the below details so that we can validate the facts at our end:Booking ID orEmail address used at the time of booking.We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care