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Makemytrip

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Makemytrip
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Shefi Bansal @shefibansal
Dec 22, 2015 03:49 PM, 1662 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Dec 22, 2015)
Pathetic Experience -Refund not Received

Hi, I had booked my flight from Delhi to Pune through Make My Trip at Rs 4500.Due to some issues I need to cancelled my flight and I had made cancellation through online and after few days and constant complaints they have send me a message that the amount of refund will be 800 rs and after few more days I got a message that your payment is processed however due to some technical issue the system is not able to comfirm .


Your payment has been sent for refund processing and same will be processed in next 2 buiseness days.


But I did not receive any mail, message or fund afterthat.


So please try to book flighgs throgh sites other than MMT.

Issue Resolved
 (3)
(2)
MakeMyTrip
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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