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Makemytrip

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3.8

Summary

Makemytrip
Pranjal Bordia@pranjalbordia
Dec 12, 2012 04:57 AM, 1204 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Useless Customer Service. Cheaters

Cancelled my air tickets to and from India and no refunds. It has been over 40 days now. They keep transfering my from one department to other or telling my stupid jargon like "Sir, the the request has been placed with the concerned team and they will contact you as soon as possible" "withing 24 hours" with no one contacnting me back in a week. I keep calling them and they keep putting me in queue for 30-40 minutes.


My 1100$ are still with them. They said they have processed the amount and my band should have received it, but no, no one has received anything. They won’t tell me what account they sent it to or any details. Stupid .

Issue Resolved
(0)
Dear pranjalbordia,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regardsTeam-MakeMyTrip Care
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