Your review is Submitted Successfully. ×

Makemytrip

0 Followers
4.0

Summary

Makemytrip
May 05, 2011 11:54 AM, 1869 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Avoid like plague

Recently booked Charismatic Kashmir package - 2 adults + 2 small kids costed 80000 with airfare from Delhi to Srinagar + 6 nights package.  Their hotels are not up to the mark and infact a total disaster.  No heaters in rooms, no proper entrance to some of them in Gulmarg.  They claim as 3 and 4 star on their website, but they are not even a 2 star.  They cook their food which is very bad.


They cut corners at all levels.  They pretty much outsource everything to locals taking their commission.  The local organizers again cut all corners.  At the end it’s a very bad experience.  I dropped from their tour on 4th day, spent another 30K to salvage my vacation.   Also avoid all hotels mentioned in their tour packages as they are pathetic.

Issue Resolved
(1)
Dear Gmmurali,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
Post
Please fill in a comment to justify your rating for this review.
Post
Question & Answer