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Makemytrip

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3.8

Summary

Makemytrip
Dec 21, 2012 02:22 PM, 2207 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Dont use them at all

Problem is we guys dont check review of online sites before spending money with them. If we have to buy a mobile phone or car or ac, we come online and check reviews and thats why on most occasions we know pro & cons of product before buying them.


I wish I had visited this review page on makemytrip before making bookings with them.


There are many problems with makemytrip


1.   Hotels star ratings are incorrect, never believe makemytrip rating,


2.   Makemytrip rates & hotel rates differ, Once makemytrip rate were lower than actual payment I did to hotel but on another occasion hotel rates were much lower than makemytrip.


3.   Dont buy their special deals, they show false price and high discount, in actual hotel rates are low.


4.    Makemytrip booking system may book room even when unavailable.


5.    100% money back guarantee is BIG LIE, you will not get any money back under any circumstances.


I have used some good deals also from makemytrip but the bad deal costed so much that it was not worth using this site, and thats why I decided not to use them ever.

Brand Response
(2)
Dear pkk123,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regardsTeam-MakeMyTrip Care
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