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Makemytrip

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3.8

Summary

Makemytrip
Nischint Kapoor@nischint100
Aug 16, 2016 06:11 PM, 1948 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Refund not initiated

One of the worst sites to do booking and they will not refund you your money and even the response from the helpline is not at all good.


The payment was made from the bank account and the refund has to go on the same account upon investigating it was told that the payment was done from some timing account and the money is put back there whereas I don’t have such account so where should I find my money. Horrible experience as they don’t refund u ur money.

Issue Resolved
(0)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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