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I recommend everyone not to use make my trip for bus bookings. I have experienced this major problem in make my trip I booked the bus for my trip to jaipur from make my trip which was a shakti travels bus . My seat was confirmed in the bus then I went there I got my seat but , when bus started then at every near bus stop it stopped and the bus conductor was continuesly filling the bus with the people and the bus went so much crowded that there was not even place to stand, there was suffocation in the bus due to lots of people and everything . My bill got misplaced sorry for that I could have shown that but, seriously it was horrible , it was clearly written while booking the bus that there will be complimentry water bottles but there was nothing and even after bus was filled people were coming in.