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Makemytrip

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Makemytrip
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Kunal Bansal@bansalksap
Feb 15, 2015 10:05 PM, 2436 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

No Refund for Cancelled Flight by Airlines

I have following bookings for which I have yet not received Refund. Please ESCLATE this case and get back to me ASAP before I go for further escalation.


MakeMyTrip.com NF2201940377645(Bangalore to Chandigarh Via Delhi)


JetKonnect E-Ticket: 589 5857172268


This flight was cancelled from Delhi to Chandigarh due to Fog. I have got the "Boarding Pass" with Airline approval for refund.


Please find the attachment here.


After so many calls and escalations Airlines was disconnecting my calls and not helping me at all. I request both the MakeMyTrip.com and Jet Airways to work together and Refund me ASAP.


Passenger Name: Kunal Kumar Bansal


Bangalore(BLR) Chandigarh(IXC)


Booked on: 03 Jan’15, 10:28 Hrs


Airline PNR: WYQOJP


Makemytrip.com Hosur NF2201940377645


Jet Konnect E-Ticket: 589 5857172268


Regards,


Kunal_Bansal


+91-9590471773

Brand Response
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MakeMyTrip
Dear Bansalksap,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried calling you on the listed phone number but couldn't get a response. Please be assured that we are getting the case facts checked and will connect with an update shortly.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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