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Makemytrip

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3.8

Summary

Makemytrip
Hatke Deals@hatkedeals
May 07, 2015 02:24 PM, 1837 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Worst experience ever

Booking id: NF2201344653017. I booked a ticket from MAA to BOM 1 from makemytrip and 1 from goibibo but due to some changes there was a need to change when I cancelled it from go ibibo I recd a refund amount of 2600 and when I cancelled the same from makemytrip they are refunding a amount of 2500 but now they are saying that they will refund only 415 INR.


How can there be a huge change in the cancellation amount when booked and cancelled at the same time. this is a very bad experience they are not refunding the amount which they said they will and after cancellation they are changing the refund amount. very bad experience will surely not use make mytrip again goibibo is much better than makemytrip/

Issue Resolved
(1)
Dear hatkedeals, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, please note that refund for the balance amount of INR 2250.00 has been processed from our end on 17-May-15 with refund reference number RRN#000133529454 and same should reflect in your account as per your bank processing cycle. Please feel free to contact us for any further assistance on the matter. We thank you for contacting us. Assuring you best of our services. Team-MakeMyTrip Care
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